Vulcan Robotic Service

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Vulcan Robotic Service -Maintenence Requests

We also Perform Periodic Maintenence on a wide array of instruments. Maintenence is performed to manufacturers Specifications and can usually be returned within one week. Certification and analysis documentation provided upon completion. Ask about our on-site Periodic Maintenence. Save money by having maintenence performed on multiple instruments at once. Readers, Thermal Cyclers, Ovens, Centrifuges, etc...can all be handled by a Vulcan Robotic Service Technician.

Maintenence Request Instructions: Simply contact us with the form below for shipping instructions, and a case number. Return the unit via your preferred shipper, and we will complete the maintenence within two business days of receiving it. Unit will be returned with maintenence certificate and analysis document. Electronic versions are also available upon request. If necessary will then send you an estimate for any repairs and/adjustments needed within two business days of receiving the unit . For details on repairs go to our repairs page.

If you need to purchase proper packaging for your return click here.

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